Privacy Policy

Crista Urban Property Management, LLC ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website ("Site"). By accessing or using the Site, you agree to the practices described in this Privacy Policy.

Information We Collect

1. **Personal Information:**

- Name
- Email address
- Phone number
- Billing and mailing address
- Payment information (processed securely by third-party payment processors)

2. **Non-Personal Information:**

- IP address
- Browser type
- Device type
- Pages visited on the Site
- Date and time of access

3. **Cookies and Tracking Technologies:**

- We use cookies, web beacons, and similar technologies to enhance user experience, analyze website traffic, and track user behavior. You can manage cookie preferences through your browser settings.

How We Use Your Information

We use your information for the following purposes:

To process and confirm bookings.
To communicate with you regarding reservations, inquiries, and customer support.
To send promotional emails about special offers, services, or updates (you can opt-out at any time).
To improve our Site and services by analyzing user behavior.
To comply with legal obligations or respond to lawful requests.

How We Share Your Information

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

1. With Service Providers:

- Payment processors
- Email marketing platforms
- Website hosting services

2. For Legal Compliance:

- When required by law or to protect our legal rights.

3. With Business Partners:

- When collaborating with trusted partners for joint promotions or services (with your consent).

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online system is completely secure, and we cannot guarantee absolute security.

Your Choices

1. Access and Update:

- You can request access to or update your personal information by contacting us.

2. Opt-Out:

- You can unsubscribe from promotional emails by clicking the "unsubscribe" link in any email.

3. Cookies:

- Manage or delete cookies through your browser settings.

Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to delete it.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing any information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

https://cristaurban.com/contact